in a nutshell:
9elf26.ai is your central AI component for your existing insurance infrastructure. Our software automates and accelerates key insurance processes – from claims processing to contract changes.
The targeted use of advanced AI enables you to reduce processing times, lower costs and increase customer satisfaction – seamlessly integrated into your core systems.
CEO, Michael Kraus
Why 9elf26.ai?
Because modern insurance needs AI.
AI platform for property, life and health insurers
Currently over 30 live use cases: from claims analysis and recourse processing, building valuation and DORA audits to policy changes, Pre-application / risk assessment (life), new customer onboarding, cancellation processing, coverage analyses, thermal imaging and customer potential analysis, ...
Central AI component for your existing insurance infrastructure
9elf26ai makes it possible to retain your well-functioning processes but supplement them with AI in order to achieve high efficiency and cost gains.
The solution is generally used in straight-through processing, has an additional user interface, is highly scalable and can handle hundreds of parallel requests.
✅ Cost efficiency and increased productivity
✅ Strategic decision-making and future-proofing
✅ Improved operational efficiency
✅ Increased customer satisfaction
✅ Fostering of innovation and development of new approaches
AI support for claims management, risk assessment and customer care, etc.
Efficiency and savings for insurers:
40% lower processing costs
70% shorter processing times
25% risk reduction
30% higher customer satisfaction
50% fewer customer interactions
50% reduced regulation costs
60% higher efficiency
25% lower expert costs
9elf26.ai Unique Selling Points (USPs)
1. No legacy issues – full innovation power
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Use of market-leading LLM models – we do not train ourselves
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No old school AI
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No recurring costs for model training and maintenance, no legacy costs for insurance customers, investors or CAPEX
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New functions are available to you immediately – without waiting times or retrofitting – always state-of-the-art
2. Fully AI Act compliant
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Compliance with the requirements of the EU AI Act risk level 4 (no or minimal risk)
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No risk through self-trained models – maximum compliance
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Security Compliance Framework (CCP) according to DORA & NIST CSF 2.0
3. Fast & easy deployment of AI analytics
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AI logic is configured based on the project requirements
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Iterative, quickly adaptable, efficient and clearly understandable
4. A central AI platform for all processes
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Claims, recourse, underwriting, risk assessment, potential analysis, customer service, business transaction detection
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Everything via a central component , with clear configuration and cost control
5. Industry standard in interface & control
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Uniform user interface, multilingualism, audit trail & history
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Versioning, role & rights model, GDPR & ISO compliant security standards and documentation
6. Independence for the insurer (no vendor lock-in)
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The insurer remains independent of 9elf26.ai in AI training and AI-Prompt in further development & maintenance
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Own control over content, logic and integrations
Innovation meets insurance expertise
At 9elf26.ai, we combine deep insurance knowledge with innovative AI technology to drive the industry forward.
Our mission is to optimize insurance processes through smart solutions, always with an eye on what makes economic sense.
As specialists with vision, we continually improve the work of insurers, their employees and customers. Real added value, without castles in the air.
Meet us on site
KI und selbstlernende Systeme in Versicherungen, Leipzig
On 6 and 7 May 2025, we will be represented at the ‘AI in Insurance’ conference in Leipzig – with our own presentation.
Experience how existing systems and processes in the insurance industry can be supported and made more efficient through the targeted use of AI. In our presentation, we will show how such high cost savings, significant efficiency gains and noticeable time savings can be achieved – directly in daily practice.
Be there – we look forward to your visit and to exchanging ideas with you on site!
Review 2025: Our trade fairs & congresses
That was the 2025 Claims Management & Assistance trade fair in Leipzig!
On 19 and 20 March 2025, we were able to attend one of the most important InsurTech events in Europe – with many inspiring discussions, forward-looking contacts and a strong interest in our AI solutions for the insurance industry.
We would like to thank all visitors for the intensive exchange and the great interest in our platform. It became clear: the industry is ready for the next step – towards more efficiency, lower costs and a new quality in customer interaction through AI.
We look forward to everything that will come of it – and to seeing you again at one of the next events!
That was Insurtech Insights Europe 2025 in London!
On 19 and 20 March 2025, we were able to attend one of the most important InsurTech events in Europe – with many inspiring discussions, forward-looking contacts and a strong interest in our AI solutions for the insurance industry.
We would like to thank all visitors for the intensive exchange and the great interest in our platform. It became clear: the industry is ready for the next step – towards more efficiency, lower costs and a new quality in customer interaction through AI.
We look forward to everything that will come of it – and to seeing you again at one of the next events!
Everything in one place:
Easy to use and clearly structured – a strong AI solution for insurers that supports teams and automates processes.
A
Simplicity meets versatility: Our all-in-one surface
Easy as pie & intuitive: Our interface understands everything – images, text, photos, screenshots, 3270 screens, language, PDFs and more.
SECURITY AND COMPLIANCE
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Compliance with the highest data protection standards
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Conformity with ISO 27001:2022 and VA-IT requirements
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Compliance with all relevant laws and regulations
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Goal: DORA certification in 2024 to further strengthen data security
b
DAMAGE MANAGEMENT
Our AI revolutionizes claims management through automation for fast and efficient claims processing, shortens turnaround times and increases customer satisfaction.
C
RISK ASSESSMENT
Our advanced AI tools deliver accurate, real-time risk assessments, enable tailored insurance products and promote risk-aware strategies.
D
CUSTOMER CARE
Our AI platform improves customer care with personalized interactions and effective complaint management, driving understanding and long-term loyalty.
E
Networking made easy: optimization through our APIs
With our powerful APIs, we facilitate integration and data exchange, optimize workflows and digitize processes for a connected future.
Fast. Intuitive. Smart.
9elf26 AI - Makes your everyday life easier.
FEATURES 1
Simple UX interface, like Google
FEATURE 2
Automated claims processing
FEATURE 3
Real-time risk analysis
FEATURE 4
Personalized customer support
FEATURE 5
Seamless integration into existing systems (API)
FEATURE 6